Resume
Work Experience
IT Support Officer
Office of the Superintendent of Financial Institutions Canada (OSFI) | 02/2022 – Now
IT Support Officer (Contract)
Office of the Superintendent of Financial Institutions Canada (OSFI) | 07/2019 – 02/2022
Technology Consultant III (Contract)
HPE/DXC Technology | 08/2016 – 07/2018
Technical Support Analyst (Freelance)
Fe Corporation | 09/2015 – 07/2016
IT Analyst
TD Bank Group | 08/1999 – 03/2015
Desktop Support Analyst
Warner Lambert Canada Inc. | 07/1998 – 07/1999
Product Support Analyst
Symantec Corporation | 09/1997 – 07/1998
education
Diploma in Management of Computerized Information Systems
Champlain Regional College, Montreal, QC – 1997
Skills
- Customer Support
- Problem Solving
- Teamwork
- Azure Active Directory
- Backup/Restore
- Remote Support tools
- Imaging software
- SCCM
- Active Directory